gen AI app for retailer product information

When a leading Australian retailer needed to strengthen their product information quality, they partnered with Time Under Tension to develop a custom generative AI solution. The project focused on two key areas: detecting non-compliant product descriptions and optimising product content to better serve their customers.

The Solution in Action

Our team created a bespoke application that uses a Large Language Model to scan product descriptions for compliance issues. This system helps identify descriptions that didn't meet the retailer's strict standards, making the quality control process more efficient and reliable.

We then developed a second component that enhanced product descriptions while maintaining the brand's distinctive tone of voice. This solution demonstrated how AI could help create consistent, engaging product content at scale.

Practical Results

The app is providing the following benefits:

• Automated detection of non-compliant product descriptions

• Enhanced quality and consistency of product information

• Streamlined content creation processes

• Improved efficiency in quality control

The initial success of this project showcased how thoughtfully applied AI can solve real business challenges while maintaining high standards of quality and compliance. It demonstrated that gen AI, when properly implemented, can be a valuable tool for retail operations without compromising on brand standards or customer experience.

Client: Confidential